This study investigates how rescue service response times and staffing solutions relate to both citizen satisfaction with rescue ser-vices and the adoption of individual fire safety measures in Sweden. Data were drawn from Statistics Sweden's satisfaction index,rescue service response times from KOLADA, and survey data from the Swedish Civil Contingencies Agency on ownership offunctional smoke detectors and fire extinguishers. Previous research has emphasised trust and confidence as important aspectsof risk management, where satisfaction reflects confidence in governance and public services. In Sweden, confidence in publicactors is high, yet individuals are increasingly expected to take responsibility for their own safety. Using Statistics Sweden's satis-faction index to measure satisfaction with rescue service, regression analysis controlled for sociodemographic variables, followedby moderation analysis comparing municipalities with full-time or part-time staffed rescue services. Part-time rescue serviceshave, on average, slower response times than full-time services. Survey data on functional smoke detectors and fire extinguisherownership were used to explore the probability distribution of owning fire safety equipment in relation to the staffing solutionsof rescue services. Findings show that longer responses decrease satisfaction in municipalities with full-time staffed rescueservices, while response times do not influence satisfaction in municipalities with part-time rescue services, suggesting thatexpectations differ from those in municipalities with full-time rescue services. However, municipalities with part-time rescueservices display higher ownership of fire safety equipment, suggesting compensatory behaviour for slower response times. Thestudy highlights the need for further research on the relationship between satisfaction and responsibility for fire safety.